Omnius Privacy Statement
Last Updated: 14nd January 2025
Personal Information We Obtain and How We Obtain It
How We Use Personal Information
How We Share Personal Information
How We Protect Your Personal Information
Retention of Your Personal Information
Children’s Personal Information
Updates to this Privacy Statement
Introduction
The Omnius JSC (“Omnius”, “we”, “our”, “us”, or “the Company”) respect your concerns about privacy and recognize the importance of being transparent about our privacy practices. This Privacy Statement describes the types of personal information we obtain, how we may use and retain that personal information, with whom we may share it, and the rights and choices available to you with respect to our use of that information. This Privacy Statement also describes the measures we take to safeguard the personal information we obtain and how you may contact us about our privacy practices or to exercise your rights.
This Privacy Statement applies to personal information we obtain, including:
· through our websites, social media pages, mobile applications and other digital platforms we operate or control, whether directly or indirectly via third parties, that reference this Privacy Statement (collectively, the “Online Channels”);
· directly from you and other customers when you use our Services or purchase our products, and through other offline interactions (“Offline Channels”);
· through third-party sources, including business partners, advertising and social media companies and vendors;
· through other data collection points that reference this Privacy Statement (collectively, the “Channels”).
This Privacy Statement is meant to apply globally but does not override applicable data privacy laws and regulations in countries where the Company operates.
Personal Information We Obtain and How We Obtain It
We collect personal information about you in different ways and from various sources. This section describes the type of personal information we collect from you or about you.
Personal Information You Provide
Depending on the nature of your interactions with us, you may provide us with personal information about you in different ways, including:
When You Contact Us
When you send us an email, fill in a contact form, give us a call or contact us in other ways, we will collect your contact information such as your name, email address, postal address, telephone number, and a record of our correspondence or conversation with you. Depending on the subject of your request, we may collect additional information such as the product you are interested in to get a quote, or, if you are an existing customer and request support, your location, customer code or any other relevant information that helps us identify you as a customer).
When You Write a Testimonial or Review
We may collect personal testimonials of satisfied customers in addition to other endorsements. By submitting such information, you grant Omnius the right to post and publish such information at our sole discretion.
When You Participate in Surveys
We and our partners may invite you to participate in surveys about our Services. If you choose to participate in the surveys, we may ask you for information such as your name, email address, postal address, telephone number and opinion on our Services.
When You Register for or Use Our Services
When you create an account with us or register for our Services, we will ask for your personal information to create your account or complete your registration.
The types of personal information we may collect include:
· Contact information such as name, email address, postal address, and telephone number;
· Login credentials such as username and password;
· Government-issued ID information to the extent permitted under applicable law, such as copy of an ID document, customer information file number (CIF), Taxpayer Identification Number (TIN), other “doing business as” (DBA) number(s), vehicle registration numbers, and other government-issued identification number(s);
· Billing and financial information such as bank, credit or debit card number, account type, routing number, bank institution name, account balance, credit history, investment activity, income or source of funds, and payment/transaction history;
· Business or commercial information such as company name, primary business address, secondary business address, ownership information, products or Services purchased, obtained, or considered, account details, customer signatures, or other purchasing or consuming histories or tendencies; and any other personal information you provide to us.
We also may ask for and collect personal information about other people when you use our Services, such as your organization’s authorized signatory, main contact and beneficial owners. If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Statement. The information we request is necessary for the purposes described in the “How We Use Personal Information” section of this Privacy Statement. Without this information, we may not be able to provide you with the requested Service.
Personal Information We Obtain by Automated Means
When you use our Services or interact with our Online Channels, we may obtain certain information by automated means, such as cookies, local storage, web beacons and pixels, JavaScript, Software
Development Kits (SDKs), device identifiers, server logs and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your device, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Online Channels (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Online Channels, dates and times of access to our Online Channels, and other information about your use of our Services.
Personal Information Obtained from Other Sources
In addition to the personal information you provide to us directly or that we collect by automated means, we may obtain additional personal information about you from other sources, including from government agencies or public records (such as business profiles from public databases), and data from third-party sources (such as personal information we obtain from our third-party service providers and business partners -- including background check providers, credit check providers, data aggregators and data cleansing companies -- and marketing partners).
How We Use Personal Information
We use the personal information you provide directly to us as described above to take pre-contractual steps at your request or to fulfill our contractual obligations with you, including to:
· Perform our Services, including to fulfill orders, manage contracts, process payments, and provide the Services you request;
· Respond to you and provide customer support, including to address your inquiries and feedback, requests, and other communications you send us, and provide you with support services;
· Manage your Omnius account, including to create, administer, and update your Omnius account; and
· Manage our administrative communications, including to send you information regarding our Services, such as changes to our terms, conditions, and policies and/or other administrative information.
We also may use the information we obtain directly or indirectly from you as described above if we have a legitimate interest to do so, including to support the following functions and activities:
· Marketing, including to present or send you updates, news, and other types of information about offers, promotions, and events that may be of interest to you, and to plan and execute our marketing campaigns and promotions. Where required by applicable law, we will send these communications with your consent;
· Market research and analysis, including conducting customer surveys, selecting customers to carry out studies and product tests, complaints management, and after-sales analysis;
· Credit and other financial dealings, including to analyze your eligibility for credit, collect debt, and other financial dealings;
· Prevention and Protection, including to protect the security and integrity of our Online Channels and Services, our users, and others, to identify and prevent fraud and other unlawful activity, and to protect and defend the Company against legal claims and other liabilities;
· Operating, evaluating, and improving our business, including to perform accounting, auditing, record keeping, credit risk management, and other internal functions, such as data analysis, developing new offerings, and monitoring and improving the use of (and satisfaction with) our Services;
· Posting your testimonials and reviews on our Online Channels in addition to other endorsements;
· Managing global IT infrastructure and systems, including data storage systems and information technology activities, including technical support, business continuity, disaster recovery, data archive and back-up activities;
· Legal and Compliance, including to comply with and enforce applicable laws and regulations, industry standards, and contractual obligations, as well as our policies and terms and conditions, and to cooperate with law enforcement.
In addition, we may use your personal information to comply with our legal obligations, including to keep accounting records.
We may combine data collected from you with other sources to help us improve our products, Services, marketing, and communications, as well as to help expand and tailor our interactions with you. This includes combining personal information we obtain through our Online Channels with information we obtain through offline sources, as well as other sources for the purposes described above.
We may anonymize, de-identify, or aggregate personal information and use it for the purposes described above and for other purposes to the extent permitted by applicable law. To the extent required by applicable law, we will obtain your consent to do so.
We also may use the personal information we obtain in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
How We Share Personal Information
We will share your personal information with Omnius personnel on a need-to-know basis, including internal legal, compliance and security experts. In addition, we may share your personal information with third parties, including as indicated below.
· Our Affiliates and Subsidiaries. We may share your personal information with our parent or affiliates and subsidiaries for the purposes set out in this Privacy Statement.
· Service Providers. We use service providers to help us provide our products and Services and to perform services on our behalf (such as providing security and IT services and support, performing data analysis and analytics, conducting audits, processing payments, assisting with our online advertising activities, fulfilling orders, providing customer service, and performing credit checks). We do not authorize these entities to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements.
· Business Partners. We may share personal information with unaffiliated third parties who partner with us to deliver our Services or engage in other commercial activities. Depending on the choices you have made and the nature of the joint activity, these third parties may contact you regarding products or services of interest. However, we do not sell personal information to unaffiliated third parties for their own marketing purposes.
We also may disclose personal information about you if we are required or permitted to do so by applicable law, regulation, or legal process (such as a court order or subpoena); to public and government authorities to comply with a legitimate legal request; when we believe disclosure is necessary to prevent physical harm or financial loss to the Company, our employees, our customers, the public, or others as required or permitted by law; to establish, exercise, or defend our legal rights; in connection with an investigation of suspected or actual fraud, illegal activity, security, or technical issues; in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation), or other business transaction; and in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law. We may transfer the personal information we collect about you to countries outside of the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will implement appropriate safeguards to help ensure that we protect that information as described in this Privacy Statement and in accordance with applicable law.
If you are located in the European Economic Area (“EEA”), United Kingdom (“UK”), or Switzerland, we may transfer your personal information to other affiliates and our service providers or partners, including that have not been recognized as providing an adequate level of data protection by the European Commission. Accordingly, we will comply with legal requirements with respect to providing adequate protection for the transfer of personal information to those recipients, including, as appropriate, by executing data transfer agreements based on the European Commission’s Standard Contractual
Clauses or selecting service providers or partners who implemented Binding Corporate Rules under Article 46 of the EU General Data Protection Regulation (“GDPR”), or relying on a derogation for specific situations under Article 49 of the GDPR (such as international payments for the performance of a contract with you or in your interest).
Omnius has the responsibility for the processing of personal information we receive under the applicable law of the country in which the information originally was collected and subsequent transfers to a third party acting as an agent on our behalf.
How We Protect Your Personal Information
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide us against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
Retention of Your Personal Information
We generally retain personal information as long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights. As described in the "Your Rights and Choices" section of this Privacy Statement, to the extent provided by the law of your jurisdiction, you may request that we delete your personal information or restrict the use of such information by contacting us as indicated below.
Your Rights and Choices
Subject to applicable law, you may have certain rights and choices in connection with the personal information we obtain about you, such as how we use the information and how we communicate with you.
To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the “How to Contact Us” section of this Privacy Statement.
To the extent provided by the law applicable to our processing of your personal information, you may request access to the personal information we maintain about you or request that we correct, update, complete, amend, or delete your information, or that we restrict the processing of such information by contacting us as indicated in the “How to Contact Us” section of this Privacy Statement.
To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information or responding to requests related to your personal information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.
Children’s Personal Information
Our Online Channels are designed for a general audience and are not directed to children under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18 through our Online Channels.
Links to Other Sites
Our Online Channels may contain links to other sites and apps on the Internet that are owned and operated by third parties. The information practices of those websites and apps linked to our Online Channels are not covered by this Privacy Statement. We are not responsible for the privacy notices of third-party websites or apps to which our Online Channels link. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third parties’ privacy notices before providing any data to them.
Updates to this Privacy Statement
This Privacy Statement may be updated periodically to reflect changes in our information practices. We will post a notice on our Online Channels to notify you of significant changes to this Privacy Statement and indicate at the top of the Privacy Statement when it was most recently updated. We encourage you to periodically review this Privacy Statement for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Statement or would like to exercise your privacy rights under applicable law, please contact the Omnius affiliate or subsidiary that operates this site or application or which provides the Services to you. You can find a contacts on our website.
Cookie Policy
We use cookies and similar technologies, including web beacons, pixels and local storage (collectively “Cookies”), on our Online Channels that collect certain information about you by automated means.
A “cookie” is a small text file that websites send to a visitor’s computer or other Internet-connected device to identify the visitor’s browser or to store information or settings in the browser. A “web beacon”, also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We use these automated technologies to collect information about your devices, browsing actions, and usage patterns. We use on our Online Channels both first-party cookies (served directly by our website domain when you visit our Online Channels) and third-party cookies (served by a third-party website when you visit our Online Channels and certain third-party websites with whom we have partnered). Some of these cookies are session cookies (which are automatically deleted when you close your browser) and others are persistent cookies (which remain on your computer or other Internet-connected device for a period of time after you end your browsing session, unless you delete them).
The cookies we use on our Online Channels include functionality cookies (which enable improved website and app performance and an enhanced user experience) and analytics cookies (which help us analyze how you navigate through and use our Online Channels).
With respect to analytics cookies, we use third-party analytics services on our Online Channels, such as those of Yandex and Google Analytics. To learn more about Google Analytics and how to opt out, please visit: https://policies.google.com/technologies/partner-sites.
The third-party apps, tools, widgets, and plug-ins on our Online Channels also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of these features and is subject to the privacy notices of such providers.
How to Change Your Cookie Settings
You can stop certain types of cookies from being downloaded on your device by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies.
The following external links will explain how to manage cookies for the most common browsers:
· Opera
To find out how to manage cookies for other browsers, please click “help” on your browser’s menu or visit www.allaboutcookies.org. In addition, your mobile device settings may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with app developers and operators such as us. Our Online Channels are not designed to respond to “do not track” signals received from browsers. Please note that without cookies or other automated tools we use to collect this type of data, you may not be able to use all the features of our Online Channels.
FOR QUESTIONS OR CONCERNS ABOUT OUR PRIVACY POLICIES AND PRACTICES,
PLEASE CONTACT US AS DESCRIBED IN THE “CONTACT US” SECTION OF OUR PRIVACY POLICY.